FREQUENTLY ASKED QUESTIONS
Here to Help
HOW DO I KNOW THAT WORLD TRUST EDUCATIONAL SERVICES IS THE RIGHT CONSULTING AGENCY FOR ME?
All our services are customized for each of our clients, no matter how large or small, no matter what kind of work you do or for whom you do it--university, health care provider, grass roots political organization, arts organization, small business, government agency. We begin by asking you many questions and then deeply listening to your answers, and we design our work based on what you tell us about who you are, the issues you're facing, how you want to change, and what your aspirations are.
HOW DO YOU CUSTOMIZE YOUR SERVICES FOR NICHE COMPANIES?
We will have a deep conversation about your issues, needs, and aspirations. Once we know what you are looking for, we will give you an honest assessment of whether and how we think we can be of service. If we think we are not a good fit, we will tell you. That will just be the first conversation we will have before the work begins. There are no guarantees, of course, but we have a 20 year history of providing the highest quality work for many hundreds of institutions and organizations.
DO WE NEED TO HIRE A FACILITATOR IN ORDER TO HAVE A WORKSHOP?
Many organizations choose to hire one of our acclaimed facilitators, but each film and curriculum includes a conversation guide with suggested workshop formats.
I’M HAVING TROUBLE DOWNLOADING THE FACILITATOR’S GUIDE. I DON’T KNOW WHY THIS HAPPENS OR WHAT TO DO ABOUT IT?
Please email email@example.com for assistance.
PUBLIC PERFORMANCE RIGHTS?
If you have purchased the film at the Institutional level, public viewing rights are included. We do allow public screenings of our films if the screening is free of charge, and there are no funds generated from the film screening. We do ask that you cite our contact information. If you give us information for when your screening will be, we may be able to give you a shout out via social media.
WHAT ARE STREAMING RIGHTS?
Streaming Rights grant permission to have the film digitized and uploaded to a password protected server. Streaming Rights are typically purchased by campuses or organizations with multiple users who intend to access & reference the film (often remotely or online) on an ongoing basis.
IN WHICH FORMAT WILL I RECEIVE THE RACIAL EQUITY LEARNING MODULE, ON DVD OR IN DIGITAL FILES?
If you have purchased a complete Racial Equity Learning (REL) volume, you will receive a physical DVD copy of the REL volume via postal mail. If you have purchased individual REL modules, you will receive a link within your order email to access the digital copy of the individual REL modules. *The link is the title of the REL module in underlined dark red text.
COPYRIGHT & USE AGREEMENT?
Visit our Copyright & Use Agreement Page here.